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Microsoft 365 Service Status Event Monitor Reference Guide

notitie

Overview​

The Microsoft 365 Service Status Event Monitor assesses the health of Microsoft 365 services associated with your account, alerting you to outages, performance degradation, and other service-related issues as reported by Microsoft's service health dashboard.

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Use Cases​

  • Outage Detection: Alerts about outages affecting Microsoft 365 services.
  • Performance Monitoring: Monitors the performance health of services, alerting on any degradations.

Monitoring Options​

Alerts​

  • Service Connectivity: Alerts if the monitor cannot establish contact with Microsoft 365.
  • Service Health: Alerts based on the health status of Microsoft 365 services, with configurable severity levels for different scenarios.

Technical Setup​

  • Office API v2: Recommended for its enhanced capabilities and future compatibility. Setup involves registering an application in Azure, obtaining credentials, and configuring permissions.

Setup Steps​

  1. Register a New Application in Azure:

    • Navigate to Azure Active Directory.
    • Access App registrations.
    • Create a new registration.
    • Enter a name for the app and set the account type.
    • Leave the Redirect URI empty.

  2. Obtain Client ID and Secret:

    • Note the Application (client) ID.
    • Navigate to Certificates & secrets.
    • Create a new client secret, note its value.

  3. Configure API Permissions:

    • Navigate to API permissions for the app.
    • Add a permission for Microsoft Graph.
    • Select Application permissions and enable ServiceHealth.Read.

  4. Install AzureAD PowerShell Module:

    • On the PIM+ server or remote nodes, run Install-Module -Name AzureAD in PowerShell as administrator.

Authentication and Security​

The monitoring setup requires proper authentication through Azure credentials linked to the necessary API permissions to access Microsoft 365 service health data.

Protocols​

Data Points​

  • The event monitor will generate one data point for each Microsoft service active in your account.

Sample Output​

Sample Output