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Recommended Antivirus Exclusions for PIM+

In some cases, when a fairly aggressive virus scanner is present, it is useful to make exceptions for PIM+ in the virus scanner. This ensures monitoring can continue without slowing down or consuming excessive resources.

Folder Exclusions

We recommend excluding the root folder of PIM+ in your antivirus settings. For example:

  • D:\Program Files\PIM
  • D:\PIM

In some cases, every time an event monitor in PIM+ starts running, the virus scanner scans the entire PIM+ folder. This can significantly slow down monitoring and use excessive resources, potentially leading to PIM+ server crashes due to resource depletion.

Process Exclusions

In some scenarios, a DPI (Deep Packet Inspection) system may also be present. To avoid interference, we recommend excluding the following processes in the virus scanner:

  • w3wp.exe
  • EventMonitorWrapper.exe
  • FrameFlowMonitoringService.exe
  • snmptrap.exe
  • snmpwalk.exe
  • snmpbulkwalk.exe
  • snmptranslate.exe